Study Mission 2022

RESERVATIONS: Reservations are based on space availability and will be confirmed upon receipt of registration and full payment.

WAITING LIST: If the trip is full, only upon submission of a waiting list form will you be put on the waiting list. If there is a cancellation, the first person on the list will be contacted and a notice will be e-mailed.

PAYMENTS: Please make checks payable to I.S.Tours. Registration payments are due no later than September 23, 2022. All payments received after September 23, 2022, are considered late and will be charged a $100.00 late processing fee.
Confirmation is subject to space availability at prevailing rates. Please note that payments by credit card (Visa, MasterCard or American Express) will incur a convenience fee of up to 3.1%. Your statement will reflect the name of I.S. Tours when the charge is posted. NOTE: Your travel documents WILL NOT BE RELEASED if payment is not received by September 23, 2022.

NAME CHANGES: Name changes are allowed without a fee prior to September 30, 2022. After September 30, 2022 – October 4, 2022, name changes are allowed with a $150.00 charge. No name changes are allowed after October 4, 2022. A change of name form must be provided and emailed to I.S.Tours. I.S.Tours assumes no responsibility with respect to monies between participants.

PROGRAM CHANGES: The Sacramento Metro Chamber has the right to withdraw the program, or any part of it to make such alterations in the itinerary deemed necessary, or to substitute services of comparable value. Unused portions of the program are not refundable.

EXPENSES: Prices include only those services specifically stated in your tour package. Items such as room service, telephone calls, optional activities and other incidental items not specifically stated in your package, are not included.

CANCELLATIONS: Cancellations must be made in writing and must be emailed to I.S.Tours to jeffreyb@istours.com. A $250.00 per person penalty plus any hotel and airline penalties will apply from date of booking through August 1, 2022. August 2, 2022, to October 1, 2022, a $1,000 penalty will apply. From October 2 to date of departure, the registration fee is non-refundable and may result in loss of entire program cost. There are no refunds for no-shows.

RESPONSIBILITY: The Sacramento Metro Chamber and I.S.Tours, their representatives and agents act only as intermediaries between travel program participants and airlines, hotels and other public service organizations. Both the Sacramento Metro Chamber and I.S.Tours disclaim any liability for claims, losses, damages, costs for expenses arising out of injury, accident or death, inconvenience, loss of enjoyment, loss of pay, upset disappointments, distress or frustration, whether physical or mental resulting from acts of God, weather, overbooking incurred by said persons or operators to either passengers or baggage from whatsoever cause.

I.S. TOURS MAINTAINS A TRUST ACCOUNT (#3368097493) to protect its clients’ payments pending distribution to suppliers. Additionally, I.S.Tours participates in California’s Travel Consumer Restitution Fund. Our registration number is 2085879-40. A claim can be filed with the California State Attorney General within 60 days after you suffer or become aware of loss. Registration as a seller of travel does not constitute approval by the state of California.

AIR TRANSPORTATION: For scheduled service, Southwest Airlines is the official airline for the 2022 Study Mission. Flight delays and cancellations can occur and are completely outside of the control or responsibility of the Sacramento Metro Chamber and I.S.Tours. In the event of a delay or cancellation, Southwest Airlines, not I.S.Tours, determines and provides the compensation, if any, to be provided to passenger(s). Please verify baggage policy prior to departure. Southwest Group Tickets cannot be changed and are non-refundable/non-reusable once ticketed.

DOCUMENTATION: ALL passengers must present a valid U.S. or state issued picture identification to travel within the United States. You must submit your name as it appears on this document and your date of birth, as required by TSA. Failure to comply may result in denied boarding and no refunds will apply.

ACKNOWLEDGEMENT: By registering for this program, you acknowledge your understanding of the contagious nature of COVID-19 and voluntarily assume the risk that you and/or your group could be exposed to and/or infected by COVID-19 while utilizing our services or components of our services, and that such exposure or infection could result in illness or death. IS Tours, the Sacramento Metro Chamber and all our vendors have put in place preventative measures to reduce the spread of COVID-19; however, a risk of exposure to COVID-19 may exist in any place where people are present. IS Tours and the Sacramento Metro Chamber cannot guarantee that you will not be exposed to COVID-19 during this program. As such, you voluntarily agree to assume all of the foregoing risks and accept sole responsibility for any illness you may experience or incur in connection with our services. You hereby release covenant not to sue, discharge, and hold harmless IS Tours and the Sacramento Metro Chamber from any claims, including all liabilities or expenses of any kind arising out of or relating thereto contracting COVID-19.

COVID-19 POLICY: To attend the 22nd Study Mission program, you will be required to provide proof of full vaccination* against COVID-19 at time of travel information/packet pickup. (Approximately 5-7 days prior to departure) or proof of a negative COVID-19 test taken within 48 hours of packet pickup. Vaccination and mask wearing requirements may vary by business or governing entity in San Diego, CA. Please plan accordingly. We will continue to monitor local requirements and will provide updates ahead of scheduled travel dates. Accepted forms of vaccination record include: Original, copy, or picture of CDC vaccination card, documentation from a healthcare provider, personal digital COVID-19 vaccine record issued by the State of California.
*Per CDC guidelines, “fully vaccinated” is defined as receiving the primary series of COVID-19 vaccines